Returns are easy at Action Figure Xpress, simply return your purchase within 60 days. We will refund your full purchase price except in the case that an item is opened then you decided it's not wanted.
- Refunds will be processed through the method by which you paid
- Shipping charges are NOT refundable unless we shipped the wrong the item
Should you buy tracking and/or insurance on the return?
For your peace of mind, please do. We cannot be responsible for lost or damaged items. All returned items must be sent to us prepaid. If merchandise arrives, to us, damaged a full refund may not be given. A partial refund may be in order or the merchandise will be returned to the buyer. Although these types of issue are rare please buy insurance and tracking for returns. In the event you need to return merchandise, please contact us first for a Return Authorization Number (RA#).